Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Primary Care Medical Assistant to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment and quality care in a friendly and encouraging environment.

Fast Pace Health aims to push for a new vision of healthcare in rural communities that will consist of an array of different services. We are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient’s needs first and improves the health status of our communities.

At Fast Pace Health, the Primary Care Medical Assistant provides clinical and administrative support essential for effective patient care under the direct supervision of a Primary Care Provider. They provide outstanding patient service, maintaining a compassionate and welcoming atmosphere and respond quickly and accurately to changes in condition or response to treatment. The Primary Care Medical Assistant will provide effective customer service for all internal and external customers by using excellent, in-depth knowledge as well as communicating effectively with team members.

What You Will Do:

Clinical:

Triage patients by checking and recording vitals, collect and record pertinent clinical history and all other information deemed necessary for proper charting in the EMS
Prepare exam and treatment rooms for patient intake
Assists primary care provider in patient assessments, examinations, and minor procedures
Observe patients, charting, reporting changes in patients’ conditions, such as adverse reactions to medication or treatment and taking any necessary action
Perform lab testing and phlebotomy. Handles and labels specimens for laboratory and pathology testing
Perform wound care and suture removal as needed
Perform federal and non-federal DOT, BAT and Drug Screen exams
Ensure patient comfort and confidentiality during procedures
The ability to maintain friendly, cordial relations with all employees, build and maintain confidence and credibility with all employees
Deliver clinical and administrative support for the team and adhere to all policies and procedures of the company
Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness

Administrative:

Verify insurance coverage, obtain authorizations, and schedule referrals.
Maintain and update patient records
Prepare and organize patient charts for upcoming appointments
Schedule patient appointments and manage the appointment calendar
May perform as a Scribe as needed
Assist providers with conducting proper patient follow-ups, including but not limited to, conducting follow-up calls within 1-2 days of treatment, respond to messages within the same day of receipt
Answer phone calls, address patient inquiries, and triage urgent messages to primary care provider
Manage inventory, order medical supplies and medications as needed.
Responsible for learning the aspects of compliance in the company by completing all mandatory compliance
Maintain primary care, patient-centered medical home, and value base care knowledge to promote and sell services

Non-Essential Functions:

Assists with urgent care activities as primary care schedule allows
Perform other duties as assigned by management

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